Shipping and Delivery
Please note all online orders will be dispatched from our UK warehouse, estimated delivery dates are shown in checkout to assist you. We aim to dispatch your order the next working day after receiving it. Items are sent via Royal Mail and are usually delivered Monday to Saturday.
Dispatch of your order may occasionally be delayed due to the following;
Busy periods such as Sale periods, Product Launches, Christmas / Holiday periods. Due to increased volumes of orders, our processing & dispatch times will increase from 2/3 working days to 5/7 working days.
If the product you ordered is out of stock, we will do our best to source a replacement where possible or notify you of a suitable alternative
If we suspect fraud or foul play, we may place your order on hold and contact you for further details
TRANSIT COSTS & MAINLAND TIME FRAMES
Royal Mail 48 hour Tracked & Signed for – FREE
Royal Mail 24 hour Tracked & signed for - £6.00
Royal Mail Special Delivery arriving next day before 1.00pm - £9.95
If no one is available to sign for the order, Royal Mail will leave a calling card enabling you to arrange collection from the designated sorting office.
UK RETURNS PAID (UK MAINLAND ONLY)
You can return your purchase to us at no extra cost to you providing the goods are returned unmarked and in their original packaging and we receive them no later than 30 days after the original purchase date. Simply put the pre-paid label on the parcel and take it to the post office.
Please note, the returns label is only valid for the order it was originally sent with. It is non-transferable.